Community Operations

Management Services

Below are some of the areas we focus on to ensure that we manage our communities to the expectations of our residents, families, and investors.

Oversight and training of marketing personnel
Development and oversight of marketing plans and goals
Creation and placement of media and advertising campaigns
Assistance in developing marketing budgets
Competitor and market analysis
Measurement and performance evaluation
Regular marketing meetings

Develop and implement all policies and procedures
Oversight for compliance of all state rules and regulations
Weekly contact with executive directors
Regular meetings with all company executive directors
Monthly community visits to evaluate maintenance needs
Regular on-site community visits to review all areas of the operation
Securing contracts for all necessary vendors
Oversight of quality assurance measures
Oversee training for each department
Oversight of annual HUD inspections

Accounts Receivable/Accounts Payable
Assistance with debt service, tax, and assessment payments
Assistance with annual audit, including HUD audits
Creation of monthly financial reports
Creation of annual budgets
Assistance with profit and replacement reserve distributions according to
established owner parameters and/or HUD requirements

Human Resources
Oversee Employee Benefits Programs
Hiring of key personnel
Oversight of training and performance reviews
Assistance with disciplinary action and terminations
New Employee orientation and paperwork

Development of New Communities

Developing and operating high quality communities is key to Abbington’s success.

  • • Abbington has an experienced internal development team which focuses on the development and construction of new communities.
  • • Abbington oversees all aspects of development from site selection, coordination with cities, state and local health departments, overseeing the construction process, and all pre-opening and permits and licenses required for opening.
  • • Abbington partners with reputable construction companies that builds, reviews and/or consults with each project to help keep construction costs down and provide an overall high quality senior community.
  • • Abbington has partnered with construction companies that have built multiple assisted living projects as well as numerous other multi-family and residential communities.